This Wagoneer Connect app is driving me crazy! My Jeep's just disappeared! And it won't let me add it back. Support's useless. So frustrating! Anyone else dealing with this crap?
It is weird. I remember there being a problem with their system a few months ago. I would insist on more with them.
Until then, try to reinstall the app. You know this is a universal solution for many things like this one.